Privacy Policy
Effective 10 August 2026. This policy covers Wright Way Junk Removal LLC and this website, www.wrightwayjunkremoval.com.
What we collect
Only what you choose to send us. When you submit the quote form we collect your name, phone number, email address, and whatever you write in the message field — usually a description of the items and where they are. If you email or text us directly, we hold that conversation too.
We do not ask for payment details through this website.
How we use it
To quote your job, arrange a time, and turn up at the right address. That is the whole purpose. We may also use it to follow up on a quote you asked for, and to keep our own records of work we have done.
Calls and text messages
If you give us your phone number, you are agreeing that we can call or text you about your quote and your appointment. We use text a lot — it is usually the fastest way to confirm a time or send a price. Reply STOP to any message and we will stop texting you.
We never share your mobile number with third parties or affiliates for their marketing.
Who else sees it
We do not sell, rent or trade your information. It is shared only with the services that make the enquiry work: our website host, our email provider, and the customer-management system we use to keep track of quotes and bookings. Those providers only handle your details in order to deliver that service.
We would also disclose information if the law required it — for example a court order.
Cookies and tracking
This website does not run analytics or advertising cookies, and it does not track you across other websites. Nothing is set that needs your consent, which is why you are not seeing a cookie banner.
How long we keep it
Quote enquiries and job records are kept while they are useful for running the business and meeting our record-keeping obligations. If you want your details removed sooner, ask us.
Security
Your enquiry is sent over an encrypted connection and stored on access-restricted systems. No method of transmitting or storing data online is completely secure, so we cannot promise absolute security — but we do not keep anything we do not need.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will deal with it.
Changes
If this policy changes we will post the new version here with an updated effective date.
Contact
Wright Way Junk Removal LLC
Frederick, MD
(240) 919-4212
cjedwards511@gmail.com